Customer engagement made simple!

Deliver omnichannel customer service. Set up a cloud contact centre. All-in-one easy-to-use interface.

No credit card required. 1 minute installation.

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Whatever the size or shape of your business, we’ve got you covered.

maaiiconnect is an all-in-one communications platform designed to help businesses of all sizes supercharge sales and deliver outstanding customer support.


Deliver seamless cloud-based
omnichannel customer support

<p><span style="font-size:24px;"><strong>Smart interaction routing</strong></span></p>

Smart interaction routing

Ensure every customer is connected to the right person, at the right time based on language, location, and communication history.

<p><span style="font-size:24px;"><strong>Web-based communications</strong></span></p>

Web-based communications

Allow customers to connect to you however they want, whether it is by audio or video calls, live chat or QR-code scan-to-call.

<p><span style="font-size:24px;"><strong>Social media integration</strong></span></p>

Social media integration

Manage enquiries and customer relationships across Facebook Messenger, WhatsApp, and WeChat in one interface.

<p><span style="font-size:24px;"><strong>CRM integration</strong></span></p>

CRM integration

Integrate your CRM system or leverage our inbuilt contact management tools to keep customers at the heart of your business.


Drive sales with our intelligent communications and analytics tools

<p><span style="font-size:24px;"><strong>A full suite of telecom capabilities</strong></span></p>

A full suite of telecom capabilities

International toll-free and local access numbers in 150+ countries, inbound and outbound calls, outbound caller ID, SMS, and more over a carrier-grade network.

<p><span style="font-size:24px;"><strong>Sales mobility</strong></span></p>

Sales mobility

Connect sales staff to customers from anywhere in the world. Enable your sales team to follow up and close deals on the go.

<p><span style="font-size:24px;"><strong>Call analytics and reports</strong></span></p>

Call analytics and reports

Track and manage all communications and performance data in a single interface to optimize your operations and business strategies 

<p><span style="font-size:24px;"><strong>SMS Campaign Manager</strong></span></p>

SMS Campaign Manager

maaiiconnect campaign manager lets you launch SMS campaigns in minutes, increasing customer conversion rates in a targeted and cost-effective manner

Why use

A powerful and fully secure solution that you can depend on. Trusted by more than 600 enterprise and Fortune 500 clients for over a decade.

<p><span style="font-size:24px;"><strong>Easy to deploy</strong></span></p>

Easy to deploy

Get up and running in minutes, not days.

<p><span style="font-size:24px;"><strong>Safe, secure, compliant</strong></span></p>

Safe, secure, compliant

Secure by design, ISO 9001 and ISO 27001 certified.

<p><span style="font-size:24px;"><strong>One platform, one interface</strong></span></p>

One platform, one interface

One easy-to-use interface to manage omnichannel customer engagement.

<p><span style="font-size:24px;"><strong>Carrier-grade network quality</strong></span></p>

Carrier-grade network quality

Service Level Agreement of guaranteed 99.95% uptime, 24/7 support.